We've always been careful to protect your data, and believe you have every right to know how and why we need it. So we have made some changes that will ensure you are always clear on how it is being used.

PNLD is a national organisation governed by West Yorkshire Police, who is the Data Controller for the personal data processed by PNLD. Please see the WYP privacy notice for more information.

Our Data Protection Officer can be contacted at:
infoman@westyorkshire.police.uk or by post at: 97 Northgate, Wakefield, WF1 3DD or by telephone on: 01924 294000.

We offer our subscribers access to our legal database, which contains Acts of Parliament, Common Law, Regulations, Orders and Byelaws, Case Summaries, the National Standard Offence Wordings and Codes that are used throughout the court system of England and Wales, and other publications.

Our team of legal advisers also respond to legal enquires form our subscribers and from members of the public through the Ask the Police website and app.

We will collate details, which may include your name, email address, contact address and telephone number when you:

• Subscribe to our services.
• Complete an online form via the website or app.
• Contact us by email or telephone.

Details of your visits to the website and app, such as traffic data and other communication data for statistics purposes may also be collated.

We also use Google Analytics to gather data on the number of people accessing this website and app, where they are accessing from, what pages they visit, and what technology they are using. Google Analytics cannot identify you personally, but does allow us to understand our users as a group, for example by recording what browsers are being used.

We need some personal information before we can provide our products and services to you, for example to allow us to check your identity or to process your subscription payment. We process this information to fulfil our contractual obligations.

For enquires from members of the public, through the Ask the Police website or app, we need your details to respond to your enquiry. We process this information with your consent.

Under the General Data Protection Regulation (GDPR) you have the right to:

Be informed how we will use your data:

• Subscribe to our services.
• Complete an online form via the website or app.
• Contact us by email or telephone.

To remember who you are as you move from page to page of the website or app, particularly after logging in to a service, we use a number of "session" cookies which may include "fw-session" and "ASPSessionIDrandomletters". These store your session ID to allow the site to recognise your movement around the site as being from one computer. These cookies expire when you close your browser or log out, and contain no personal information about you.

Some elements of our website and app use cookies to make them easier to use. These may include:

• Cookies to record that we have already presented you with a piece of information, which you would find intrusive and annoying if we continually re-presented. These may include notifications about the availability of new features or applications, and warning notices.
• Cookies to retain settings or choices that you have made earlier during your visit to our site, so that we can reapply those choices when you revisit the relevant pages. These save you effort in reselecting the settings or making the choice, improving your experience of the website and app. For example, pre- populating complex search criteria screens with previous values, or collating selections you have made throughout your visit.

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our websites or app, or indeed any other website, you can do this through your browser settings. The 'Help' function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

If you wish to view your cookie code, just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

If you wish to opt-out of third-parties collecting any data regarding your interaction on our website or app, please refer to their websites for further information.